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Get Connected at HDI Conference 2006 in Japan!
The HDI Annual Conference 2006 in Japan is the definitive gathering for service and support professionals. Whether you are a senior executive, a director/manager or a new support manager, HDI-Japan 2006 has the practical and success-oriented sessions you won’t want to miss. You’ll choose practical breakout sessions from tracks focused on:
-People tracks
-Case Study tracks
-Process tracks
-Instructor training session
-Sponsor workshops
-HDI special features
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Key-note Speakers
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Julie Mohr |
Publisher and Author
Director of Professional Services / IHS Support Solutions, NY, USA |
For more than 14 years, Julie Mohr has been passionate about service management. Her broad range of experiences include working as a managing consultant for outsourcing providers ARC and Pomeroy as well as NASA, The National Institute of Health and the Department of Education. Julie is a certified Helpdesk Director from Helpdesk 2000 and ITIL practitioner. Julie provides imaginative insight and dynamic leadership to transform IT service and support organizations into best practice, customer-focused environments.
Julie has helped organizations to implement knowledge management, ITIL processes, organization structures, service catalogues, and service level management. Julie is an active contributor to the future development of the industry through speaking engagements at conferences and publishing articles on best practices. Julie is the author of The Help Desk Audit: Blueprint for Success and maintains a service desk enhancement website at www.blueprintaudits.com. She is also a member of IEEE Computer Society, HDI and the Association of Support Professionals.
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Schedule at a glance
Thursday,October 19,2006
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Friday,October 20,2006
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Packges Information
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Date and time |
October 18 9:30am - 4:30pm
October 19 9:30am - 6:00pm
October 20 9:30am - 8:00pm |
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Place |
Aoyama TEPIA, Japan 4F
 Access&Map
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Registration Packages |
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No Member |
HDI-Japan Member |
Pre Conference Workshops
on October 18 |
58,000JPYen |
48,000JPYen |
2 Days Full Conference Package
on October 19-20 All Activities |
58,000JPYen |
48,000JPYen |
1 Day Conference Package
on October 19 or October 20 |
34,000JPYen |
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3 Days(October 18-20)Registration.10,000JPYen Off |
Exhibition Hall Layout
Size to be large in a click
Contactus
Program and Exhibitor Prospectus2006:Download
Contact:
Junko Semmens / Event Manager, HDI-Japan
Phone: +81-44-969-5031 Fax: +81-44-969-5032
Email: info@hdi-japan.com
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